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Sklik conversions not tracking: where to look

Sklik conversions arrive wrong or not at all. Because Sklik has no classic CAPI, conversions go via a server-to-server endpoint — and errors tend to sit in a few specific places.

5 min Read Beginner Updated 7.6.2026

Sklik (the Czech search ad platform) is special for server-side measurement: it has no classic Conversions API like Meta or Google. Conversions go via a server-to-server path, and when they don't add up, the error tends to sit in a few specific places. Here's where to look.

Symptoms

  • You don't see conversions in the Sklik admin, or far fewer than orders.
  • Conversions arrive with no value or zero.
  • Retargeting works but conversions don't (those are two different things).

Why it happens

Sklik has two separate paths: a retargeting code (client-side, for audiences) and server-to-server conversions (for measuring purchases). Many stores deploy only retargeting and wonder why conversions don't arrive — the server-side conversion path has to be set up separately.

What to check

  • 1. Is the server-to-server conversion set up at all? Verify you send the conversion via the server-to-server path, not relying only on the retargeting code.
  • 2. The right ID. Check you're using the correct conversion / retargeting ID from the Sklik admin.
  • 3. Value and transaction ID. A conversion needs a value (a number) and a unique order ID — verify you're passing them. The basis is a clean data layer.
  • 4. Consent. If measurement is tied to consent, test with consent — otherwise nothing is sent. See Consent Mode blocking measurement.

How to verify the fix

After fixing it, make a test order and watch the Sklik admin to see whether the conversion arrives with the correct value. Expect some delay — ad platform data tends to lag.

The full procedure for deploying Sklik conversions server-side is in Sklik conversions via server-side GTM. An overview of the Seznam Sklik integration is on the platform page.

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