How billing works
DataNostro generates invoices automatically on the 2nd of each month for the previous calendar month.
An invoice contains:
- The flat fee for your plan
- An overage fee (if you exceeded the request limit)
- The supplier's and customer's details
Payment methods
Card payment (Comgate)
In the Billing section, click the "Pay" button on an unpaid invoice. You'll be redirected to the Comgate payment gateway, where you can pay with:
- A debit/credit card (Visa, Mastercard)
- Apple Pay / Google Pay
After a successful payment, the invoice is automatically marked as paid.
Bank transfer
The payment details (account number, variable symbol, amount) are right on the invoice. Download the PDF and pay by transfer.
Due dates and reminders
The standard due period is 14 days from issue. The system automatically sends reminders:
- 7 days before the due date — an informational email
- On the due date — a reminder
- 7 days after the due date — a warning (suspension imminent)
- 14 days after the due date — automatic account suspension
Suspension and account restoration
On suspension, all sGTM containers stop and tracking ceases to work. After the outstanding invoice is paid, the account is automatically restored within a few minutes.
Downloading invoices
In the Billing section, click the PDF icon on any invoice. The invoice downloads as a PDF in compliance with Czech legislation.